OC · StrataCommon property cleaning for Melbourne owners corporations and body corporates
MManager fast lane
Strata manager cleaning services give you one contractor across every scheme you look after: standard scopes, matching quotes for every owners corporation, a photo report after every visit and compliance documents that never lapse without warning. Fewer emails from residents, fewer chases before each AGM.
This page is written for strata managers and owners corporation managers in Melbourne who look after more than a handful of buildings. You already know what good cleaning looks like. What you need is a contractor who delivers it the same way at every scheme, reports without being asked, and does not add to the work of running a portfolio. Below is how we set that up, what each scheme receives and how a portfolio moves across without disruption. For the wider picture of what we clean and where, start at strata cleaning Melbourne.
01The real problems
The same four, across almost every portfolio: chasing three quotes per scheme before each AGM, contractors who stop answering, complaint emails from residents that land on the manager, and insurance documents that expire quietly mid-term. Strata management cleaning should remove those problems, not add to them.
Every committee wants options, and every contractor quotes in a different format.
Scope lines match across schemes, so committees compare like with like.
Emails unanswered, missed visits noticed only when a resident complains.
Dated photos after every visit, sent without anyone asking.
A bin room smell or a sticky lift reaches the manager before the cleaner.
Complaints come to our account contact, who replies and tells you what was done.
A certificate of currency lapses and nobody notices until a claim.
Every document's expiry is logged and renewed before it runs out.
02Portfolio-wide
Every scheme gets the same scope structure, reporting format and account contact, while its price and frequency are set for that building alone. You deal with one business and one person; each committee still sees its own quote, its own reports and its own invoice.
| Scheme | Type | Routine visits | Periodic jobs |
|---|---|---|---|
| Scheme A, Hawthorn | Walk-up, 18 lots | Weekly | Gutters x2, glass x2 |
| Scheme B, Southbank | Tower, 160 lots | Daily | Full calendar |
| Scheme C, Glen Waverley | Townhouses, 12 lots | Monthly | Gutters x2, driveway x1 |
| Scheme D, Brunswick | Mid-rise, 64 lots | Three a week | Carpets, carpark, glass |
The table is illustrative, but it is the view we keep for every portfolio. It tells you at a glance which buildings are due for periodic work this quarter and lets you answer a committee member's question without opening five email threads.
Crews are assigned by area, so the same small team covers neighbouring schemes and gets to know them. When you ring a committee chair about a complaint, the person who cleans that building is likely to be the same person who cleaned it last month, and their supervisor can tell you exactly what was done.
Standard scopes do not mean identical cleaning. A tower and a townhouse group need very different work. What stays the same is the structure: the same headings, the same frequency terms and the same reporting, so you only have to learn it once.
03Per scheme
Each owners corporation gets a committee-ready quote, the insurance and safety documents on file, a photo report after every visit, defect notes written for the maintenance plan and one monthly invoice addressed to that owners corporation. Nothing is pooled across schemes.
For buildings where the committee wants small repairs handled alongside the cleaning, strata cleaning and maintenance programs put globe changes, graffiti removal and defect reporting on the same twelve-month calendar.
04Compliance
We log the expiry date of every document we hold for each scheme and send the renewed version at least 30 days before the old one runs out. You never have to chase a certificate of currency, and your contractor register stays accurate without any effort on your part.
Height work gets particular attention. WorkSafe Victoria requires a safe work method statement before high risk construction work, including jobs with a risk of falling more than two metres. We prepare one for every gutter and high-glass job, whether or not it is strictly construction, and file it against the scheme so it is there if a committee member or insurer asks. How whole-scheme gutter jobs are planned and documented is set out under strata roof and gutter cleaning.
Source: WorkSafe Victoria, safe work method statements. Checked September 2026.
05Onboarding
Scheme by scheme, in the order existing contracts end. We never ask you to switch a whole portfolio on one date. Each building gets a walk-through, a quote for its committee and a supervised first month, so residents notice the change for the right reasons.
Your schemes, lot counts, current contractors and contract end dates, in a spreadsheet or email.
Each building visited and photographed, often two or three in a morning when they are close together.
Each quote timed for that committee's next meeting or AGM.
Each scheme starts the day after its old contract ends, with extra supervision for the first month.
Keys and fobs are the practical detail that trips up most handovers. We collect them from the outgoing contractor or the manager's office against a signed register for each scheme, test every one on the first visit, and report any that do not work before the first clean is due.
For a large portfolio this might take a year, and that is fine. A staged move avoids breaking contracts early, lets each committee decide in its own time, and gives us the chance to prove the work on the first few schemes before the rest follow.
06For the meeting
A short pack for each scheme: the quote, a one-page summary of visits and hours, a defect list with status, the current certificate of currency and any proposed changes. It is designed to be dropped into the agenda papers, so strata committee cleaning becomes a five-minute item rather than a long debate.
With changes from last year marked clearly.
Visits completed and hours on site over the period.
Issues reported, who fixed them and what is still open.
Dated and current on the day of the meeting.
Frequency or scope tweaks, each with its price.
A page of recent photos for committee members who like to see the work.
Committees in small schemes without a formal meeting schedule can receive the same information by email. The format is identical, so a volunteer secretary gets exactly what a professional manager would table.
When a committee asks how the price compares with the market, the pack shows the hours behind each figure. Our strata cleaning cost page explains how those figures are built, which can help a committee new to the subject.
07Portfolio enquiry
Send the size of the portfolio, where the schemes are and when the next contracts end. Our account contact replies in writing, suggests which schemes to walk first and books the visits around your diary. One building or forty, the first step is the same.
Tell us which parts of your current arrangements work well. If a committee loves its current bin room routine or a particular day of the week, we will keep it rather than impose ours. The aim is fewer problems for you, not a change for the sake of it.
If you only want to test us on one building before committing more, that is a sensible way to start. For a single scheme, you can get a quote through the standard form instead.
08Manager questions
That question and two more that managers ask on the first call.
